Refund policy

Returns And Exchanges
Vickie Sorensen's NATURE WORKS proudly complies with the cGMP return policy standards. Please adhere to the following guidelines when requesting a return:

Returns are accepted for phone orders that were incorrectly keyed or any order that has been incorrectly packed.
We do not take returns for unwanted/ overstocked products even if they are unopened.
We guarantee our products for at least 90 days or for as long as the bottle should last. We do not allow returns/ replacements to be sent if the expiration is outside of this 90-day guarantee.
Refunds for shipping will not be given for shipments that are delayed due to weather.
No returns made or replacements sent for an order for which we were provided an incorrect address.
All claims of damage or shortage must be made within 3 business days of receipt of goods.
Special order items are not eligible for return credit.
All returns may be subject to a handling fee. Authorized returns must be received within 14 days of authorization.
To initiate the return process, you must call (435) 586-2049 for a return authorization.